Discover the benefits of Digital Adoption Platforms and how they…
In this episode of Tea Time, Amanda Prochaska, Founder and Chief Wonder Officer at Wonder Services, breaks down the crucial difference between change adoption and change management - two concepts often used interchangeably, but with distinct impacts on transformation success. Using procurement buy desk implementation as a practical example, Amanda reveals why many transformation initiatives achieve technical implementation but fail to deliver expected ROI due to poor adoption strategies.
☕ EPISODE HIGHLIGHTS: The conceptual difference between change management and change adoption Why transformation initiatives with solid change management still fail How a procurement buy desk exemplifies adoption challenges Practical strategies to drive meaningful adoption, not just technical implementation Tips to measure and improve user adoption rates
🔑 KEY TAKEAWAY: Discover why focusing on adoption metrics rather than implementation milestones can dramatically improve your transformation outcomes.
👩💼 ABOUT AMANDA: Amanda Prochaska is the Founder and Chief Wonder Officer at Wonder Services, a specialized consulting firm helping organizations navigate complex change and transformation initiatives with a focus on sustainable adoption and measurable results.
📌 Connect with Amanda / amanda-prochaska