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About Wonder Services

A peer-to-peer consulting firm with 125+ years of combined field experience, we harness the power of change to drive success.

Empowering Change with Proven Expertise

At Wonder Services, our strength lies in the depth and diversity of our team’s experience. Our team members have each played key roles in their previous companies’ growth, showcasing our collective ability to lead through complexity and change globally. 

With our unique insights from hands-on experience, we empower leaders to navigate change effectively. We make transitions smooth and intuitive by prioritizing adoption and user experience. Our team’s deep expertise ensures that we’re not just consultants – we’re your partner in achieving wonderful success.

Company History

Founded in April 2019, Wonder Services was born from a determination to defy the industry-standard 70% failure rate in transformation initiatives. From day one, our journey has been marked by rapid evolution, offering a diverse array of services across industries and achieving an incredible 520% growth in the last year.

Today, our company is driven by a team of value-driven professionals with a passion for procurement. Together, we have supported projects ranging from the global logistics implementation of Coupa to making change management more customer-focused for a global energy management company.

Each of our projects reflect our commitment to innovation, meticulous planning, and the pursuit of mutually beneficial outcomes for you. Our dedication to connecting clients with the correct technology tools and strategic plans is at the core of our team, ensuring a win-win solution for every client.


Amanda Prochaska Headshot

Amanda Prochaska, Founder & Chief Wonder Officer

With 19 years of experience dedicated to revolutionizing procurement organizations, Amanda has not only led significant transformations across various industries but also garnered prestigious recognitions such as the 2023 SIG Sourcing Star Award, Diversity and Inclusion Champion by DPW, and consistently ranked among the Top Procurement Professionals and Influencers in 2021 and 2022. Her impactful career includes introducing best-in-class sourcing programs and leading a comprehensive source-through-pay transformation at MGM, alongside her focus on process simplification, cost reduction, and technology enhancement in the CPG industry during her time at Kraft-Heinz.

As the Founder and Chief Wonder Officer of Wonder Services, Amanda leads a radically different consulting firm for, driving digital transformation, enhancing user experience, and advocating for sustainable change in procurement. Beyond her professional accolades, Amanda’s commitment to community service is evident in her founding of the Global Women Procurement Professionals (GWPP), furthering empowerment and value creation within the procurement industry.

Raven Fowler, Head of Operations

Raven Fowler is the Head of Operations at Wonder Services, where she leads the charge in optimizing operational efficiency and driving strategic goals. With over a decade of experience across industries such as Legal Services, Automotive, Health Care, and Consulting, Raven brings a wealth of knowledge in Operations, Sales, and Business Development to the table.

A fervent advocate for operational excellence, Raven specializes in technology implementation, process improvement, and automation, ensuring Wonder Services stays at the forefront of innovation.

Her strategic acumen, coupled with her ability to build and lead dynamic teams, empowers them to thrive and achieve their objectives seamlessly.

As a proud member of the Young Women’s Alliance in Austin, Raven is dedicated to empowering women and non-binary individuals to excel in their careers and communities. Her commitment to fostering diversity, leadership development, and inclusion aligns perfectly with Wonder Services’ values, driving the company toward greater success.

Raven is a Disney-obsessed dumpling connoisseur who enjoys traveling, playing video games, and spending quality time with her dogs and husband. Her passion for adventure and unwavering dedication to operational excellence make her an invaluable asset to the Wonder Services team.

Kaitlyn Smith, Head of Partner Success

Kaitlyn Smith is the Head of Partner Success at Wonder Services where she plays a crucial role in strengthening and structuring mutually beneficial relationships with valued partners. Her expertise in business development, relationship management, and strategic planning allows her to drive collaboration and deliver exceptional results for both partners and clients.

Kaitlyn is a strategic thinker with a passion for developing and promoting great brands. Her ability to collaborate with diverse teams and leverage her expertise in various areas makes her a valuable asset in driving success for Wonder Services and its partners. If you want to learn more about Kaitlyn, be sure to ask her about her years spent abroad and her international experience.

Outside of work, Kaitlyn enjoys spending time with her partner and their two rescue dogs. She has a passion for the outdoors and aspires to visit every National Park. In her spare time, she engages in DIY projects, reading, and exploring new places. Kaitlyn attributes her personal and professional success to the relationships she has built.

Madison Imoto Headshot

Madison Imoto, Director of Marketing

As the Director of Marketing, Madison leads a comprehensive marketing strategy that is driven by analytics and data to ensure impactful outcomes. Her role capitalizes on her expertise in project management, graphic design, and strategic marketing, navigating the B2B landscape to achieve significant results.

Madison’s background spans a variety of industries, including higher education, travel & hospitality, startups, PR agencies, and high-tech, where she’s developed a versatile skill set. As a first-generation college graduate from Boston University, her career is enriched by international experiences in France, enhancing her global perspective and marketing acumen.

Being from Hawai’i has instilled a deep appreciation for diversity and learning from different cultures, which is reflected in her passion and enthusiasm for travel. These interests not only enrich Madison’s life outside of work but also influence her creative approach to marketing, driving her to inspire change and connect with others on a meaningful level.

Ben Decowski, Director of Sales

Ben Decowski is the Director of Sales at Wonder Services where he leads the charge in business development and implementing strategic sales initiatives. His experience in navigating complex solutions and nurturing client relationships enables him to deliver outstanding results while ensuring client success.

He prides himself on his reputation as a problem-solver and going above and beyond for clients. His collaborative and consultative approach allows him to get the lay of the land and identify the right solutions to help drive results and exceed expectations.

Outside of work, Ben enjoys playing Yahtzee with his fiancée, playing with his pets, and hoping this is finally the year for D.C. sports teams. He is also an audiobook enthusiast, avid camper, and an accomplished uncle of the year.

Our Global Team

Our expert team consists of 30+ consultants from around the globe, each contributing their unique expertise to our mission of transforming businesses everywhere we go. With a presence that spans continents, our diverse team brings a wealth of insights and specialized knowledge across various sectors. This global network not only enriches our approach to solving complex business challenges but also ensures that no matter the location or industry, we’re equipped to guide you through pivotal transformations, fostering innovation, growth, and leadership.

Wonder Services Global Presence

Frequently Asked Questions

Wonder Services, a peer-to-peer consulting firm, specializes in procurement and digital transformation, focusing on technology solutions optimized for user experience and adoption. Our expert consultants, with real-world experience, prioritize user adoption in every project and implement changes with minimal disruption. We tailor our services to each project’s specific goals, overcoming challenges like inefficient processes, technology integration, and user adoption barriers, to drive sustainable change and ensure our clients’ expectations are not only achieved, but exceeded.

Wonder Services sets itself apart with our expert consultants who have 125+ years of real-world experience. They have deep knowledge in this industry and have successfully led named brands through change. Our edge lies in our people-centric approach to ensure change leads to user-adoption across organizations.

We provide a comprehensive suite of services beyond the functional aspects of change management, project management, and process improvement. Our goal is not to sell off individual services but to offer holistic, sustainable solutions that foster user adoption and enhance internal teams.

Change Management is a systematic approach to dealing with the transition or transformation of an organization’s goals, processes, or technologies. It involves managing the human aspect of change to achieve the desired business outcomes, ensuring that changes are implemented smoothly and successfully and that the benefits of change are fully realized

Effective Change Management is critical because it reduces the risk associated with implementing new technologies and ensures higher adoption rates. Our Discover. Design. Delight. methodology focuses on user-adoption to manage the impacts of change, making the transition as smooth as possible for all stakeholders.

Digital Transformation refers to the integration of digital technology into an organization, resulting in fundamental changes to how businesses operate and deliver value to customers. It’s about leveraging technology to make processes more predictive, automated, efficient, and measurable, upgrading business processes, culture, and customer experiences to meet evolving market demands.

Digital Transformation is essential for staying competitive in today’s business world. It enables companies to respond quickly to market changes and overcome challenges. By digitizing processes, businesses can secure a competitive advantage, streamlining their operations more effectively and efficiently.

Competing priorities are a constant in business. The key is not waiting for the perfect moment but starting your digital journey proactively. Wonder Services assists in clarifying your focus and executing your plan amidst these challenges, helping you to stay ahead of the curve in a busy landscape.

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