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Procure-to-Pay Transformation Case Study

A global energy company operating across 63 ERP systems struggled with fragmented procurement processes that undermined efficiency and cost control. Despite having established catalog suppliers, the organization experienced low catalog compliance and significant rogue spend due to inadequate enforcement mechanisms and limited visibility into catalog utilization.

The company faced critical challenges in determining appropriate sourcing thresholds, lacking structured methods to effectively route purchases between preferred supplier catalogs and tail spend procurement. This uncertainty created uncontrolled procurement practices throughout the organization. Additionally, inconsistent category governance across regions led to compliance gaps, inefficiencies, and elevated procurement costs.

By implementing the Coupa eProcurement platform, the company established data-driven decision-making processes, enabled strategic supplier relationships, and standardized sourcing practices enterprise-wide. This transformation delivered measurable improvements in category compliance, streamlined supplier onboarding, and enhanced tail spend management—creating a more efficient, controlled, and cost-effective procurement ecosystem. Dive into the full case study.

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