Functional Systems Admin

From managing software updates to troubleshooting mysteries, our Functional Systems Admins make sure your systems stay on the right track. With their expertise, you’ll always be one step ahead.

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Realize Quick Wins with the Support of a Dedicated Functional Systems Admin

Increased Efficiency

Ensures that the e-procurement system is being utilized to its full potential, which can lead to increased efficiency and cost savings in procurement processes

Improved User Experience

Provides technical support and troubleshoots issues for end users, which can lead to a better user experience and higher adoption of the system

Data Integrity

Ensures data integrity and accuracy by regularly reviewing and cleaning up system data, which can help to prevent errors and maintain the integrity of the organization's financial data

System Maintenance

Configures and maintains system settings, including user roles, security, and workflows, which can help to ensure the system runs smoothly and keeps up with the organization's needs

Integration

Collaborates with IT and other departments to integrate your ProcureTech system with other systems, such as ERP and accounting software, which can help to streamline business processes and improve data flow between systems

Training and Support

Provides training and support to new users, which can help to ensure that users are able to use the system effectively and efficiently

Key Responsibilities

Technical Support

Configures and maintains system settings, including user roles, security, and workflows. Supports IT & other departments with the integrations of your ProcureTech system with other systems.

Upgrade Support

Acts as the point of contact for your ProcureTech system updates and upgrades. Conducts testing of the system to ensure it is operating correctly.

Continuous Improvement

Ensures data integrity and accuracy by reviewing and cleaning up system data. Works closely with the procurement and AP team to ensure the system is being utilized to its full potential.

Customer Service

Supports training and onboarding new users. Creates and maintains system documentation, including user guides and training materials. Provides technical support & troubleshoots issues with end-users.

Internal Impact

Our ProcureTech Expertise

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Investment Breakdown

40 Hours

Per Week
$ 3,900 Weekly
  • 6 Weeks Minimum Subscription Requirement
  • Ability to extend the engagement as needed
  • Ability to move between options at any time
LET'S GET TO WORK

20 Hours

Per Week
$ 2,000 Weekly
  • 6 Weeks Minimum Subscription Requirement
  • Ability to extend the engagement as needed
  • Ability to move between options at any time
LET'S GET TO WORK

Custom

Based on Your Needs
One size doesn't fit all — work with us to design a custom offering that perfectly fits your needs
  • 6 Weeks Minimum Subscription Requirement
  • Ability to extend the engagement as needed
  • Ability to move between options at any time
LET'S GET TO WORK

The Wonder Services Difference

With 125+ years of collective transformation and process design expertise, Wonder Services understands the complexities and challenges of managing procurement technology. We bring deep knowledge and experience to navigate these complexities effectively, providing tailored solutions for your organization.

Our Experts are certified in the systems they support, demonstrating their comprehensive understanding of the platform’s modules. Their expertise ensures they can offer comprehensive support and guidance to optimize your system to your specifications.

Drawing from previous roles like Functional Architect and Program Manager, our Experts bring hands-on experience supporting hypercare, keeping the procuretech systems up to date, and resolving end user tickets. Additionally, we excel in translating complex processes into user-friendly training content, ensuring your team receives thorough and accessible training.

As a boutique consulting firm and certified Women’s Business Enterprise, Wonder Services provides personalized attention, building strong client relationships and delivering customized solutions. Partnering with us showcases a commitment to diversity and inclusion.